Archive for the ‘Building Startup Business’ Category

Building Startup Business, Think About Your Consumers!

Sunday, October 30th, 2016

The most important thing in running a business is the level of customer satisfaction. Sometimes you have to take business advice for increase your consumers satisfaction.

How satisfied are consumers of the products you offer? 100% or 75% or maybe 25%?

Consumers who are satisfied with a product, will indirectly increase your business profits. Why? Because consumers who are satisfied, would recommend the product people around them.

So, how to make your customers satisfied with your business? You should be able to see what your customers really need.

Therefore, customer service must be included on all sites and marketing channels so consumers can contact the customer service center and customer service staff ready to respond to questions or complaints were filed.

Digital era provides a challenge for many businesses. Who doesn’t have an account in social media? Every person absolutely have at least one account on social media such as on Facebook, Twitter, Instagram G +, Skype, Linked In, etc. Online media or social media plays an important role in people’s lives today.

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Are you ready to face this phenomenon?

You certainly want to close as possible to your prospects. Not surprising now customer service can not only rely on phone number, but also can interact through social media. However, you can actually go further than this.

Many people who complain and shares his feelings through social media. You have to make this as an opportunity to retrieve the data from your consumers.

Then, how social media data can be useful in appealing to your potential customers?

  1. Create products that provide solutions

Consumers are very active in giving opinions and share their satisfaction or disatisfaction on social media, so we can create and serve a product which can answer the problems of our target consumer.

  1. Know who’s looking for us

Why should we approach random people who are not yet be our consumers, if we can find people who need us? We not only can save time, but also cost and effort.

  1. One step ahead of competitors

Being a brand that is responsive to the potential customer will make our competitors lose a valuable opportunity to provide a solution for the target consumer, because we are more apt to listen to their needs.

If you want to start a business, but don’t know how to process the data that you get from social media, then do not worry. Look for an experts who are focused on the processing and analysis of data would be the correct solution.

“Data moves quickly and dynamically, it can’t wait any longer for you to arrest it, process it, make the conclusion, then use it as the basis for your strategy and make decisions.”